Frequently asked questions (FAQ)
FAQs stand for Frequently Asked Questions. In this section you will find quick and direct answers to the most important questions about our products and services. This saves you time and helps you to find the right information immediately.
Answers to your questions:
Our magnetic systems are used in many industries. Examples of applications include
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Automotive industry: Door holders, fixing parts for painting or oil drain plugs for filtering metal particles.
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Exhibition stand construction, shop fitting and furniture construction: Invisible magnetic fasteners for panelling and displays.
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Mechanical engineering: Holders for workpieces, cable guides or the suspension of control cabinets.
See industries
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No. Our magnet systems and all the coatings we use, including our high-quality parylene coatings, are free from PFAS (perfluorinated and polyfluorinated alkyl substances). We attach great importance to safe and sustainable materials.
We carry out all key production steps ourselves at our site in Hardt. This includes stamping, pressing, the production of drawn parts, injection moulding as well as assembly and gluing work. We also use modern technologies such as 3D printing for prototypes and laser marking for precise labelling.
We supply our magnet systems with different types of magnetisation. The type of magnetisation, such as axial, sector-shaped, multipole or radial, depends on the application and the material.
You will receive an invoice from us, which you can pay conveniently by bank transfer. Payment is made upon receipt of the goods.
If the ordered products are in stock, they will be dispatched within 2 to 3 working days of receipt of your order.
Yes, we offer customised solutions. In addition to our standard range, we develop and manufacture magnet systems to your exact specifications. Simply contact us to discuss your requirements.
There is a risk of injury1 if magnets are handled incorrectly. Therefore, please observe the following important instructions:
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Beware of crushing injuries: The strong attractive forces of magnets can pinch skin and fingers. Magnets also attract each other over large distances - therefore always keep a sufficient distance.
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Risk of splintering: Magnets can shatter into sharp-edged pieces on impact4. Therefore, avoid any impacts or collisions.
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Protection of electronics: Strong magnetic fields can affect or damage electronic devices and even pacemakers. Hold the safety distance recommended by the manufacturer
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Avoid sparks: Magnets must not be installed in potentially explosive atmospheres as they can cause sparks.
Yes, our products are REACH and RoHS compliant. Our magnet systems are labelled on our website with special symbols that indicate their REACH and RoHS conformity.
Coatings protect the magnets from environmental influences such as corrosion and abrasion. Each coating has specific advantages:
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Nickel plating (Ni) and galvanising (Zn) offer good corrosion protection.
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Epoxy resin (epoxy) protects against moisture and chemicals.
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Rubber coating (TPE) protects sensitive surfaces from scratches and increases static friction.
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Parylene is a thin, biocompatible layer that offers extreme protection.
The choice depends on several factors:
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Holding force: How strong does the magnet need to be?
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Environment: Will the magnet be exposed to high temperatures, moisture or chemicals?
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Size and shape: How much space is available?
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Cost: Which material suits your budget?
Our team will be happy to help you select the right magnet system.
Our magnetic systems are used in many industries. Examples of applications include
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Automotive industry: Door holders, fixing parts for painting or oil drain plugs for filtering metal particles.
-
Exhibition stand construction, shop fitting and furniture construction: Invisible magnetic fasteners for panelling and displays.
-
Mechanical engineering: Holders for workpieces, cable guides or the suspension of control cabinets.
See industries
We offer a wide range of magnets for various applications. These include neodymium magnets (particularly strong magnets), ferrite magnets (cost-effective and corrosion-resistant) and samarium-cobalt magnets (ideal for high temperatures).
Development, design, sales and our customer support take place in Germany (Hardt site). We obtain the raw magnets (the magnetic material) from selected partners in China. Final production, assembly and quality control are carried out exclusively here in the Black Forest in order to guarantee our high quality standards.
We are in close dialogue with our suppliers and are working with our local consultants to overcome the exceptional situation and create solutions. We receive deliveries from China on a weekly basis and are doing our best to minimise the impact of export restrictions on our customers. We are also using the EU's tool to speed up export authorisations. Tip: Ordering early helps us to secure your supply.
Due to the current situation with export restrictions and increased customs controls, there may be longer waiting times. Unfortunately, the processing times are not transparent and can vary. Suppliers only register a delivery for dispatch once an export licence has been issued. The customs inspection takes between 8-10 weeks, while the export licence process can take around 12 weeks - as the two processes unfortunately do not run in parallel, this adds up to over 20 weeks. We do our best to keep delivery times as short as possible and will inform you of any delays if necessary.